When can I apply for a Return / Refund ?

You can apply for a return with the following reasons:

  • I did not receive the product(s) (e.g. missing item, parcel lost in transit)
  • I received incomplete product(s) (e.g. incomplete sets, incomplete parts)
  • I received the wrong product(s) (e.g. wrong size, wrong colour, different product)
  • I received product(s) with physical damage (e.g. dented, broken, scratched)
  • I received faulty product(s) (e.g. malfunctioned, cannot be used)